IT Support Leamington Spa
Fully Managed IT Support For Your Business
Searching for better business IT support in Leamington Spa?
Take the leap!
The thought of looking for a new IT support company to service your business can seem quite daunting. But as businesses are relying on IT more than ever, it's important to be confident you have access to the support you need. Whether you're interested in outsourcing your IT support services for the first time, or are reviewing your existing contract, we understand it's a big decision! We're here to help and guide you through the process.
Understanding your needs
The best place to start is being able to pinpoint your challenges and objectives. Each company we partner with has their unique set of goals, however they typically fall under these two categories:
Save time
Managing IT environments is time-consuming, as is fixing issues that arise.
Having the right working solutions in place improves user experience, supports collaboration and productivity, especially when people are working at a computer from home.
Save money
Choosing the right home for your technology solutions is key to reducing costs whilst improving scalability of the business.
Partnering with us, you'll get access to our expertise and preferred partner status so you can benefit from the best prices.
Why choose Zenzero for your IT Support Leamington Spa?
17 years in business and we still have our first customer!
Over 150 staff with a great mix of new and longer serving team members
8 offices across the country to support our continued growth
Leading IT Support Leamington Spa
Our aim is to ensure our clients can focus on what they do best, without having to worry about IT
At Zenzero we make sure everything IT-related is running smoothly for your business. We've been working closely with businesses in Leamington Spa, Warwickshire and further afield for over 17 years. We have customers across a very wide range of sectors (including manufacturing, healthcare, education and retail) who all have their own set of challenges and goals.
We deliver both reliable IT support as well as cost effective development projects for companies in Leamington Spa. Our extensive experience means we are perfectly positioned to help you realise value from your existing IT systems, support future investments and be the perfect
long-term business partner.
Account Management services
At Zenzero we offer more than the standard IT support services you typically get from other IT companies. All our clients have access to a dedicated Account Manager who is responsible for providing advice on how to achieve the best return on your current computer systems and software. They will also work with you and our partners to provide an effective road map to future proof your business. So whether your aim is to increase revenue, improve how you interact with your clients and prospects, or offer a better collaborative environment for your teams, we'll make sure your technology is in line with your business objectives.
Remote support and on-site support
When you call up our help desk, a Support Engineer will quickly be able to assess your problem and identify whether they can fix it remote. If not, we'll send a Field Engineer out to you. Our field service engineers have years of experience troubleshooting software and hardware issues as well as managing new installations. They’ll make sure you're swiftly back running at full capacity.
Find out more
No matter the size of your business, or the shape of your IT environment, our aim is to give you the expertise and guidance you need, working together with you to achieve your business goals. If you would like to hear more about how we would help you, feel free to call us on 0333 3209 900.
Our customers love our approach
Step 1.
On-boarding
It all begins with joining the Zenzero family. We pride ourselves on our on-boarding process which provides us with the information and insight that allows us to work with you as a trusted partner, ensuring that your IT strategy is aligned with the bigger vision of your business strategy.
Step 2.
IT Support
The things we do fall into three main service areas: Incidents, Service Requests and Hygiene Tasks. when something isn’t working it is classed as an incident. Service requests are usually low risk procedures like setting up new staff members and Hygiene Tasks include Anti-Virus and Backups.
Step 3.
Road Map
At Zenzero we invest huge amounts of time into understanding how to get the most from technology. Whether your interested in making business efficiencies, improving security or introducing collaboration, we have experts who can help.
Why make Zenzero Your Managed IT Services Partner?
As soon as you partner with us, you'll notice our proactive approach to IT support and high-touch customer service which sets us apart from other IT support companies in Leamington Spa. Over the past 17 years working with clients across Warwickshire, we have built up an enviable reputation with our award winning IT support and range of additional services - from designing cost effective cloud solutions and modern workplace solutions to cyber security services (see below for details).
With a Warwick office, we work with businesses across a very wide range of sectors in the region and surrounding areas including high-tech manufacturing, commercial, healthcare, education, legal, leisure and retail. One of our friendly team of IT experts will always be a quick phone call or email away if you need them and truly give great customer service, averaging 98% client satisfaction. Our Warwick IT support engineers are real people, not robots, and genuinely care about your organisation and resolving your technology queries as quickly as possible.
If our support team can’t fix an issue remotely, we'll send out one of our experienced and friendly engineers from our field services team to your company site (we cover all areas in Warwickshire and neighbouring counties). They’ll make sure you're back up and running in no time, without any fuss. All this so you can have peace of mind we'll be looking after your IT so you can continue running your business.
Your IT support partner
Simply put, we want our clients and their people to be able to get on with their work, without worrying about IT.
We make sure everything IT-related works smoothly for your business, when, where and how you expect.
Our proven capability of delivering robust award winning managed IT services alongside cost effective transformation projects for Leamington businesses makes us an ideal long-term IT support provider for your business and ideally placed to get the best out of your IT investments as well as future proof your technology solutions.
If you would like to speak us about us becoming your IT company, feel free to contact us on 0333 3209 900.
Services We Provide
Business IT Support in Leamington Spa
Local to you - Warwickshire head office
Coverage for businesses based in the West Midlands and across England
Full IT support package including computer support, telephony and other hardware
Knowledgeable help desk and customer service team
Remote IT support via phone or email
On-site support team to your location
24/7 network monitoring
Cyber Security
Certified Cyber Essentials assessors
Data protection and information security consultancy
Professional Services
Server migrations and upgrades including on-premise server to cloud
Infrastructure and hardware maintenance and upgrades
Business optimisation: Power Platform Apps and bespoke software development
Additional IT Support
Unified Communications
Voice over Internet Protocol (VoIP) telephone systems
Microsoft Teams Voice
Fibre Broadband and Leased Lines (FTTC / FTTP / MPLS)
Wireless systems and ongoing support
Procurement
Infrastructure hardware including servers, network switches, storage and firewalls
Client devices: computer, laptops, tablets
Equipment Licensing: Windows, Microsoft Office 365, CSP and Volume Agreements
Warranty and third party maintenance / support
Microsoft Gold Partner
Cloud Platform
Productivity
Application development
Small and mid market cloud solutions
Contact us!
Our comprehensive IT support package and supporting transformation projects for businesses in Leamington Spa makes us an ideal long-term IT support provider. We support clients right across Warwickshire and the West Midlands from Leamington Spa, Rugby, Coventry and Birmingham. We also have offices across England to support clients nationally.
Get in touch with one of our team on 0333 3209 900 to find out more.