IT Support for Education
Expert IT support tailored for schools. Our team delivers reliable, responsive solutions to keep your technology running smoothly, ensuring a seamless learning experience.
IT Support services tailored to your educational institution
The education sector increasingly relies on technology to enhance learning experiences, streamline administration, and keep students connected. However, traditional IT support for schools and colleges often falls short in providing the specialised guidance, information, and technical expertise required to maintain and secure school networks.
At Zenzero, we offer a tailored IT support service designed specifically for education organisations. We focus on enabling schools to operate efficiently with secure, reliable technology solutions. From managing day-to-day technical issues to implementing long-term digital strategies, our comprehensive services ensure your school’s technology infrastructure is optimised for both educators and students. Whether you’re upgrading systems, enhancing cybersecurity, or integrating cloud solutions, our expert support keeps your school running smoothly.
Our trusted IT support for schools
Simply put, we ensure that everything IT-related runs smoothly for our clients. Our cost-effective and strategy-focused approach is backed by over 17 years of experience in the education sector. We specialise in delivering Managed IT Support services throughout the UK for state and independent primary schools, secondary schools, colleges, and large multi-academy trusts (MATs). Our expertise allows us to cater to the unique needs of educational institutions, including both primary and secondary schools, providing tailored solutions that enhance their educational environments.
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Empowering education through innovation and security
Our commitment to excellence in education is strengthened by ongoing professional development, ensuring our team remains at the forefront of the latest educational technologies and best practices. This enables us to provide expert guidance and innovative solutions tailored to enhance learning experiences and institutional efficiency. Our comprehensive strategies support data security and uphold the integrity of your digital learning environment.
Flexible IT support for schools - tailored to suit your needs
We understand how every school is different – there’s no one solution that fits all. This has meant we’ve developed flexible, scalable and reliable school IT support services packages which we will tailor to your requirements, building a support plan that works for you, your staff and your teachers.
Dependent on your school’s needs, we are able to provide either a fully outsourced service or joint IT support if you have internal IT managers and technicians. Either way, we work closely with your Senior Leadership Team and IT department to introduce new products and services to support productive, safe and cost effective ways of working and learning. Our commitment to understanding your school’s individual challenges ensures that our solutions are both effective and sustainable, helping you create an optimal educational environment for students and staff alike.
ICT infrastructure support
We provide support for your entire ICT infrastructure from software issues, hardware faults and breakages. Your first point of call, our IT Support Desk will quickly assess your problem and check whether it can be fixed remotely. If not, one of our Field Service Engineers will come out to your school and make sure you’re up back running fast and at full capacity.
We offer more than the ‘standard’ education IT support services on offer from other IT companies. We like to meet our customers so we can truly understand their goals and provide customised advice. We’ll work with you and our partners to provide an effective technology road map.
Digital education platforms
Currently an important area in the school space right now is improving digital education platforms. To assist them in giving the best possible education, whether that’s in the classroom or distance learning, teachers need access to the right technology. We provide this support for schools using Microsoft Office 365 Education. Basic applications including email and Microsoft Teams are free, and there are reduced licensing costs for schools for more advanced features and desktop apps including Outlook, Word and Excel.
The Office packages help remote teaching and studying via one user-friendly, efficient and secure platform which can be accessed anytime and on any type of device. The platform enables classroom group work, instant messaging, email, setting homework, secure cloud storage and document sharing. The added benefit of using Office 365 Education in the classroom is that your students are learning how to use the Microsoft suite of applications which will help prepare them for future employment.
Zenzero help with Office 365 by providing fully managed new deployments, migration from other school platforms, and assisting with ongoing advice, IT training and support.
Cyber security support for schools
We understand that protecting the cyber security of schools is more critical than ever. Our tailored cyber security services are specifically designed for education organisations, acting as trusted support providers to ensure your school’s technology infrastructure remains secure and compliant with industry standards. By implementing robust security measures, we safeguard sensitive student data and protect networks from cyber threats and unauthorised access. From daily monitoring and threat detection to deploying advanced firewalls and encryption protocols, we proactively protect your IT systems while providing responsive support. Our goal is to enable schools to operate efficiently and confidently, knowing that their IT environments are safe and reliable.
Why work with Zenzero for IT support in education?
At Zenzero, we specialise in providing tailored IT support for schools, empowering educators and students with reliable and secure technology solutions. As a Microsoft Solutions Partner, we deliver scalable, cost-effective services such as Microsoft Azure, Microsoft 365, and Office 365, specifically designed for the unique needs of the education sector.
Our solutions enhance collaboration among teachers and students, streamline administrative processes, and ensure robust data security—all while minimising IT costs through flexible pay-as-you-go options. Whether your school is fully transitioning to the Microsoft Cloud platform or adopting a hybrid approach, our team guarantees a seamless implementation with ongoing support and strategic guidance.
Let us help you maximise your school’s IT infrastructure and unlock the full potential of Microsoft products. Partner with Zenzero today to create a more effective and engaging learning environment!
Contact us to discuss IT Support Services
Our expertise in secure managed support services and cost-effective IT transformation projects makes us your ideal long-term IT partner.