Managed Services

IT Training

Our service offerings

  • Network & Monitoring

    We manage the complex network of connected devices in modern business.

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  • Cyber Security Services

    We can keep your business safe from an ever-changing security landscape.

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  • Hosted Desktop Services

    Access your applications, documents, and data anywhere in the world.

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  • Migration & App Development

    Simple solutions through Microsoft’s Power Platform for low-code programming.

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  • Business IT Support

    The foundation of a modern business is the technology that enables your success.

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  • Office 365 Support

    We provide Microsoft modern workplace support to improve your team’s productivity.

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  • Microsoft Azure

    We help build strong foundations for organisations to scale flexibly in the cloud.

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  • Data Compliance

    We protect your crucial information in line with the latest standards and practices.

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  • 60% of small businesses fail within six months of a cyber attack.

    Hiscox Cyber Readiness Report 2022

  • The average cost of a data breach in 2022 was $3.86 million, up from $3.25 million in 2021.

    IBM Security Cost of Data Breach Report 2022

  • The number of cyber attacks is expected to increase by 35% in 2023.

    Cybersecurity Ventures

What is cyber awareness?

Cyber awareness refers to the level of awareness and understanding individuals have about cyber security best practices, how to prevent such threats and what to do in the event of a security incident.

Invest in staff training

The modern workplace is constantly changing, and staying up to date on technology is key to remaining competitive. Investing in staff IT training can have a big impact on the success of your business. With the right staff training solution in place, you'll be able to empower your team with the skills and confidence needed to succeed in today's ever-changing tech landscape.

Get more from your technology investment by empowering your staff to work smarter with the technology you probably already have… 

Our people have decades of combined of experience working with a vast array of software and hardware development solutions, placing us in an ideal position to roll out bespoke training packages to your business.

As employers, it is vital to consider how to implement training courses and programmes that will have maximum impact on the workforce. With the right advice and support, employers can make sure they are getting the most out of their training initiatives.

Are your staff likely to open a spam email?
It could cost you

Get help from one of our experts.

  • From ransomware and phishing awareness to GDPR compliance and how to spot an insider threat, Cyber Essentials Training provides organisations with a certificate and access to the UK government's cyber security website.

    You can become Cyber Essentials certified through us, find out more here.

How can IT training help your team make the most out of your current IT infrastructure?

The importance of cyber security

Cyber security has become a necessity for organisations of all sizes as their systems and networks contain sensitive and valuable data.

Many SMEs and charities may not have the resources to put any cyber security policies and training in place, leaving staff exposed as their frontline defence against cyber attacks. Regardless of the size of your organisation, it’s critical to to understand how to defend yourself against cyber attacks. Our expert team can help your cyber security strategy and give advice on:

  • How to defend yourself against phishing attacks

  • The importance of using strong passwords

  • How to secure your devices

  • Implementing MFA when possible

  • Reporting incidents

  • Responding to threats effectively

  • The CyberEdge 2022 Cyberthreat Defence Report found that more than 80% of UK businesses were the victim of a successful attack in 2021/2022.It's a huge problem and nearly impossible to police. Don't assume that someone else is protecting you – 90% of cybercrime is down to human error and preventable.

    We offer cyber-crime awareness training to our clients – an hour-long classroom or online training course that shows you what to watch out for and gives you the knowledge and skills to protect your business and your family.

    It's easy to make a mistake and most of the time you won't even know you've made a cyber mistake in the first place. Not until it is too late. With quality cyber training, we can teach your staff the skills to to spot the signs and help your staff understand how to avoid falling for cyber attacks. The development of their cyber security skills will go a long way in making your business robust.

  • With the General Data Protection Regulation changes already in effect since May 2018, you need to absolutely ensure your organisation is compliant. 

    Complementing our GDPR technical consultancy offering we now offer staff awareness training courses. Designed to make sure your staff have the skill sets about the regulation and how they can adapt current work practices to remain compliant.

  • Do you currently use Microsoft Office 365 or Google Apps?

    Did you know that the average Microsoft Office 365 or Google Apps subscriber uses less than 15% of its capability or to put it another way 15% of what you are paying for!

    Zenzero has been migrating businesses to the Microsoft cloud (Office 365) since May 2009. As of late-2018/2019 well over 300 separate clients! BUT we don't simply install email and leave, we show our clients how to work smarter using SharePoint, OneDrive, Project, Sway, Skype for Business, OneNote to name a few.

    Our IT professionals will also show your employees how to use the technology from home, from smartphones and tablets, enabling true employee flexibility and efficiency!

    We empower and support our clients through classroom and online learning solutions to use software enhance employee productivity.

  • If you are considering a business management or customer relationship management solution we can help skill up your staff to get the most from your investment. 

    With Dynamics 365, you'll have the perfect portfolio of intelligent business applications that empowers everyone to deliver operational excellence and create more engaging customer experiences.

    Dynamics 365 applications are made to work together—and with your existing systems—for a comprehensive solution that connects your entire business. So you connect with every customer.

    Our structured Dynamics 365 training course is 2 hours long and the ideal introduction or refresher. We can deliver this at your office or online via Skype for Business.

  • Your staff are your biggest risk

  • The human element is the most fragile component of any IT environment

    Your employees are your biggest vulnerability, at least until they are prepared to recognise and report phishing attempts. Phishing poses a threat to organisations as more communications shift online. Without proper training, employees can serve as access points for cyber phishing.

    We make phishing training easy and productive by integrating phishing tests with the rest of our cloud-based awareness training and cyber security offerings.

    Prioritising employee awareness leads to the biggest improvement in cyber security. Embed cyber security training into your yearly workforce development plans or performance plans and reviews.

  • Continuous training and development programs

    Regular staff cyber security awareness training is essential to protect organisations from cyber threats and malicious actors. It is essential to equip employees with the right tools and knowledge to recognise potential risks and take preventive measures to protect the organisation.

    This can reduce the chances of falling victim to data breaches, malicious attacks, and other cyber threats. Continuous staff cyber security awareness training can help to detect any suspicious activity, enabling organisations to take rapid action to address any potential threats.

How can we help?

Nowadays, it’s critical that a business can demonstrate an understanding of the best practices when it comes to preventing cyber-attacks. We recommend investing in a comprehensive staff IT training program to ensure maximum effectiveness and efficiency. Contact us to discuss your options. We can help you select the right training plan to equip your workforce with the skills necessary for success.

Give us a call, or swing us an email

0333 3209 900
hello@zenzero.co.uk