Business Optimisation Services
Innovation for everyone
Microsoft Power Platform
A low-code development platform that helps businesses build custom apps, automate workflows, and analyse data. It is a powerful tool that can help businesses improve efficiency, productivity, and decision-making.
Why Power Platform?
Microsoft Power Platform modernises processes by removing the barriers that keep ideas from turning into apps. We can help you increase agility across your organisation by rapidly building low-code apps that simplify processes and solve complex challenges.
We have invested in pre-built solutions which we call ‘Zenzero Hubs’. Hubs are designed to give you that light-bulb moment and enable you to visualise your own internal processes in app form. Each hub can be customised to suit your own organisations’ requirements.
Apps are built to work with Microsoft Office 365 and Azure and can access data from SharePoint, Excel, SQL Server and more.
We’ve been hard at work creating standardised hub layouts
If nothing listed fits your organisations needs, why not reach out and have our team discuss custom options with you.
Crisis communications hub
Employees can report their work status (e.g. working from home) and make requests. This helps central response teams track status across an organisation. Admins can use the app to push news, updates, and content specific to their organisation, and can provide emergency contacts specific to different locations. The app includes the ability to add RSS feeds of up-to-date information from reputable sources such as WHO, CDC, or a local authority.
Internal services hub
Similar to a customer service case management app but designed for internal employees. Receive requests using a simple and easy-to-navigate interactive dashboard.
Service requests such as new equipment requests, repairing faulty items, meeting room bookings, and approvals to spend money. Example use cases: Property management including maintenance and repairs.
Client communications hub
Managed Data collection from Clients, through Microsoft Customer Voice Surveys. Aimed at those that require governance of communications for Compliance/Auditing purposes.
Replaces labour intensive administration practices. Responses can trigger actions and processes.
Employee hub
Suite of Model-driven and Canvas Apps to manage and assist Employees of SMEs
Example use cases:
On-boarding process, Timesheets, Holiday requests, Hot Desk booking, Internal Badges program, Employee Engagement Surveys, Reviews/Appraisals.
Sales hub
Basic/entry-level Sales CRM for small volume, small team businesses.
Aimed at SMEs without existing CRM or using Spreadsheet Sales/Order book processes. (not a replacement for existing CRM applications, such as Dynamics, Salesforce, etc…)
Example use cases: Niche industry/market clients, with unique sales cycles.
Service management hub
Mobile & Teams-based applications for remote employees or operations. Centralised management App Defined processes.
Example use cases: Field surveys, Location Logging/Tracking, Map based Analytics, Remote data capture, Logistics, Order Maintenance or Equipment, Hub and spoke operations.
Process management hub
Business agnostic process management application. Define processes with Stages and Steps, to guide users.
Provides governance and data for analytics. Example use cases: Customer Service Support Resolution, Client/Employee On-boarding/Leavers process.
Build your own hub
all begins with an idea. Looking to create an app that can solve a specific business problem or process that doesn’t quite fit into one of our pre-made Hubs? Our team can work with you to design something more bespoke. Get in touch today.
Our Service Offerings
 IT Support & Service Management
Scalable and dependable support services, service management, and high-quality tooling delivered 24/7.
App Development & Migration
Simple solutions through Microsoft's Power Platform for low-code programming.
Productivity & Hosted Desktop
Solutions and services that deliver optimised user performance to boost everyday productivity.
Security Services
We can keep your business safe from an ever evolving threat landscape.
Business IT Support
The foundation of a modern business is the technology that enables your success.
Microsoft Azure
We help build strong foundations for organisations to scale flexibly in the cloud.
Disaster Recovery & Business Continuity
Protect your operations, data and reputation with reliable cloud based backup services.
Office 365 Support
We provide Microsoft 365 support and advice to improve your team's productivity.
Consultancy & Analytics
Advisory and change services to leverage technology to drive performance and improve decision making.
Contact us to discuss IT Support Services
Our expertise in secure managed support services and cost-effective IT transformation projects makes us your ideal long-term IT partner.