Managed Services

IT Support for
Legal firms

Our service offerings

  • Network & Monitoring

    We manage the complex network of connected devices in modern business.

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  • Cyber Security Services

    We can keep your business safe from an ever-changing security landscape.

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  • Hosted Desktop Services

    Access your applications, documents, and data anywhere in the world.

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  • Migration & App Development

    Simple solutions through Microsoft’s Power Platform for low-code programming.

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  • Business IT Support

    The foundation of a modern business is the technology that enables your success.

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  • Office 365 Support

    We provide Microsoft modern workplace support to improve your team’s productivity.

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  • Microsoft Azure

    We help build strong foundations for organisations to scale flexibly in the cloud.

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  • Data Compliance

    We protect your crucial information in line with the latest standards and practices.

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A risk-based cyber security strategy for legal firms

All businesses can be targets of cybercrime, from phishing to spoofing, criminals are buying advanced tools to gain access to legal firm’s systems which can equate to large financial losses.

We will create a cyber framework for your business that provides a clear cyber risk profile of your business to reduce any weakness within your IT systems that can be manipulated by cybercriminals. We have assisted with cyber security and supported many legal firms with cyber certification.

We can also provide services such as 'phishing tests' to your teams to identify any areas of weakness. The tests consist of likely phishing scenarios sent to all your staff emails. We will track the individuals who open the email and/or click the link.

We can facilitate education to anyone who falls foul of the phishing tests. Education is a key component of a firm's cyber security strategy to ensure that solicitors, the finance team and any other staff aren't likely to fall for a phishing email that can be costly to legal firms.

No more reading between the lines.
We make IT simple.

Get there with help from one of our experts.

Why work with us?

  • 17 years of experience

    While we’ve been building a team of technology experts and growing our support network. Our growth has matched the people we serve; We would know, because we still have our first customer.

  • 200+ staff to help build your success

    Our team is full of a diverse set of skills, our expertise comes from new talent keen to innovate and seasoned leaders who have the knowledge to solve all of your technical issues.

  • Industry leading support in the UK

    In our quest to provide the best support packages available, we are building a robust support network that covers all major areas in the country, with over 8 strategic locations dotted across the UK.

  • 85% of people would prefer some kind of hybrid approach – balancing working at home with a few days in the office.

    Joanne Faith, yourmoney.com

  • Your need-to-know's for IT support in the legal sector

  • Onboarding with or without an existing IT team 

    We adopt an IT and onboarding plan that is best for you, your staff, and your clients and can be managed with an existing IT team, utilising their knowledge of your firm and programs or we can instill a fully outsourced service.

    We have legal firms that have adopted either model and both work as seamlessly as each other with our support. This ensures a cost-effective solution and optimised support for legal firms.

  • Benefitting from partnerships for software and hardware

    By choosing a managed services provider that has existing partnerships with large software and hardware providers, you will be able to save overall costs as well as enjoy a smoother integration process.

    We are a Microsoft Gold Partner and a Dell partner which ensures that as a customer you benefit from partnership discounts and the high level of knowledge we have for both systems.

    Aside from costs this also reduces troubleshooting during onboarding as our field and service teams are experts on the software and hardware that your team will move to. 

  • Cloud-first solutions for the legal sector

    Our Cloud-first solutions provide you with the foundations needed to take advantage of our Modern Workplace, Unified Communications, and Business Optimisation services enabling a fully connected legal firm.

    We take care of your server requirements irrespective of whether they are running in the cloud, in our data centre, or in your premises.

    We design, implement and support local and wide-area networks, data storage systems, backup, and disaster recovery platforms for your firm.

A modern IT plan helps solve modern problems

Modern Workplace for legal firms

More staff are looking to instill a work-life balance and working from anywhere is one of the most effective strategies in getting a better balance.

While working from anywhere should be easy for the end-user, it can be a minefield for a business if systems and processes are not set up with a plan and the right infrastructure. Programs such as Microsoft Teams allow people internally and externally to collaborate, communicate and work together as a team smoothly from multiple devices. Zenzero can help run through a plan for optimising a modern workplace while considering security requirements for employees when they work from the office, at home, or in public places. Using tools such as Microsoft 365 is ideal for the legal sector in working efficiently and managing time.

By leveraging the Microsoft 365 ecosystem you can collaborate on documents, manage your staff rotas, make video and voice calls, hold conference calls, chat, and share data all from a secure and easy-to-use platform on any device. Moreover, when Zenzero manages your devices with Intune you benefit from quicker device deployments, better control of company assets, and improved control of how your applications and data are being used. Using a managed services provider like us, who has vast experience giving IT support for legal firms guarantees that your business utilises these tools to their full capacity.

A risk-based cyber security strategy for legal firms

All businesses can be targets of cybercrime, from phishing to spoofing, criminals are buying advanced tools to gain access to legal firms’ systems which can equate to large financial losses.

we will create a cyber framework for your business that provides a clear cyber risk profile of your business to reduce any weakness within your IT systems that can be manipulated by cybercriminals. We have assisted with cyber security and supported many legal firms with cyber certification. We can also provide services such as 'phishing tests' to your teams to identify any areas of weakness.

The tests consist of likely phishing scenarios sent to all your staff emails. We will track the individuals who open the email and/or click the link. We can facilitate education to anyone who falls foul of phishing tests. Education is a key component of a firm's cyber security strategy to ensure that solicitors, the finance team, and any other staff aren't likely to fall for a phishing email that can be costly to legal firms.

Adding licenses for new users or freelancers?

Adding new licenses and getting new users added to your account is easy, our Service Desk is open 10 hours a day, every weekday, so you’ll never be left waiting for help. We can create an onboarding plan for your new staff or provide quick start guides making it easy for new starters to get up to speed.

Contact us to discuss IT Support services

Our proven capability of delivering security focused managed support services alongside robust and cost-effective IT transformation projects makes us an ideal long-term IT partner and ideally placed to provide the services you need.

Give us a call, or swing us an email

0333 3209 900
hello@zenzero.co.uk