IT Support in the West Midlands
Businesses in the West Midlands deserve better IT.
With our head office on Warwick Technology Park just around the corner from Warwick Castle we not only keep your business afloat but we work with you to achieve your business goals. We have teams covering all of the West Midlands with staff in Warwick, Coventry, Birmingham and Stoke-on-Trent.
There is a huge variety of businesses in the West Midlands, from manufacturing to healthcare and finance to legal. We have experience across multiple verticals and are specialists at working with small and medium sized businesses, charities and schools.
We have honed our on-boarding process to make it a hands-off and painless process. We take away the burden of managing IT so you can concentrate on running your business.
17 years in business and we still have our first customer!
Over 150 staff with a great mix of new and longer serving team members
8 offices across the country to support our continued growth
Why should you choose Zenzero?
From the minute you team up with Zenzero you will notice the difference between us and other IT companies. Our 5 offices cover the West Midlands and the South East regions and we support businesses all over the UK. This means wherever your business is based we are there to support you.
You’ll be taken care of by our UK support team who will always be there when you need them. The support team are real people, not robots, and genuinely care about your business and resolving your IT Support queries as quickly as possible.
Our Service Desk is open 10 hours a day, every weekday, so you’ll never be left waiting for help.
If we can’t fix the problem via remote access we will send out one of our experienced and friendly field engineers. They’ll make sure you are up and running in no time with the minimum of fuss.
Zenzero IT Support Help Desk in Warwick
Our customers love our approach
Step 1.
On-boarding
It all begins with joining the Zenzero family. We pride ourselves on our on-boarding process which provides us with the information and insight that allows us to work with you as a trusted partner, ensuring that your IT strategy is aligned with the bigger vision of your business strategy.
Step 2.
IT Support
The things we do fall into three main service areas: Incidents, Service Requests and Hygiene Tasks. when something isn’t working it is classed as an incident. Service requests are usually low risk procedures like setting up new staff members and Hygiene Tasks include Anti-Virus and Backups.
Step 3.
Road Map
At Zenzero we invest huge amounts of time into understanding how to get the most from technology. Whether your interested in making business efficiencies, improving security against cyber threats or introducing collaboration to improve productivity, we have experts who can help.