IT Support in Nuneaton
Fully Managed IT Support For Your Business
Looking for better IT support in Nuneaton?
Consistently delivering high quality IT support services to small and medium sized businesses
At Zenzero, we've been providing affordable and reliable managed IT services to successful businesses in Nuneaton, Warwickshire, Coventry and the West Midlands for over 17 years.
We know how important it is to take the time to fully understand our clients' challenges and requirements. We design new technology environments and working practices to suit your business.
17 years in business and we still have our first customer!
Over 150 staff with a great mix of new and longer serving team members
8 offices across the country to support our continued growth
Choose Zenzero for leading IT support in Nuneaton
With outstanding customer service, world-class partnerships and extensive experience across a multitude of industries, it's no wonder that more and more businesses in Nuneaton are choosing Zenzero to provide their IT support, services and systems.
A service desk that will keep you smiling
Our help desk is staffed by friendly and experienced IT professionals all based here in the UK. Available 10 hours a day, from Monday to Friday, they are always on hand to support you with any IT queries you may have during your core business hours. Their job is to understand your problem and find out whether they can find a remote fix.
Our service desk is your 1st line of support - our IT support engineers are always just a phone call or email away. So whether it's questions about computer support, software updates or network issues, we'll get you an answer quickly and efficiently.
Engineers in Nuneaton for face to face fixes
If for some reason we are unable to deploy a remote fix, then don't worry - we'll send out one of our West Midlands field engineers to your site to take a look at the issue in person. Wherever your location, with eight offices and around 150 people based all over the UK, we are never far away. It's our job to make sure you're back up and running at full capacity in no time at all.
Contact us now for IT support Nuneaton.
Gold standard IT support for your Nuneaton business
Zenzero are proud to be Gold Microsoft-certified solution partners!
This puts us in the top 1% of Microsoft accredited partners worldwide.
It's great news for us, but even better news for you - it means we've proven ourselves by consistently demonstrating our technical expertise and capabilities when it comes to designing and deploying world class IT solutions for our clients.
We are recognised in five areas in particular:
Application development - for our technical capabilities in designing, developing and monitoring cloud and web-based applications for our customers in Azure or Microsoft 365.
Cloud platform - for our expertise in deploying, migrating and maintaining cloud applications and services on Microsoft Azure.
Cloud productivity - for our skills in delivering innovative Microsoft Office 365 solutions and helping our customers deploy and manage business applications like Exchange Online, Sharepoint Online, Teams and Skype for business.
Small and mid market cloud solutions - for showing how we support small and mid size companies by delivering cloud productivity and security solutions when deploying or migrating to Microsoft Office 365.
Datacentre
Zenzero are Dell Gold Partners
We know that small and medium sized businesses need to balance sourcing the best IT hardware available, whilst being cost effective, and we believe that Dell deliver both without compromise. From laptops to desktop computers, through to servers and storage, Dell has a broad product catalogue, that's why they're one of the top manufacturers in the world - and that's why we use them.
Zenzero protect your data with StorageCraft
Zenzero are StorageCraft Premier Partners because we believe that they provide the best solutions for business data storage, back up and recovery. Your data is the one of the most important assets of your company, so protecting it in the event of a disaster is crucial. StorageCraft are our go-to partner when we're creating our customers' disaster recovery and business continuity plans.
Zenzero ensure you are cyber-secure with SonicWall
We are silver SonicWall partners because we believe that the first line of defence when it comes to cyber-attacks is first class protection. The SonicWall portfolio includes next-generation firewalls and artificial intelligence anti-virus which help us protect our customers' companies whether their staff are based in their offices or elsewhere. Smart cyber security systems for today's businesses.
Find out more about Zenzero IT support services.
More than just managed IT support
At Zenzero we go beyond the standard IT support services you typically get from many other IT companies. We support Nuneaton companies to get the best return on their current computer systems and software, as well as future technology investments. Our clients benefit from dedicated Account Managers who keep in touch regularly, looking to make sure your technology is in line with your business objectives.
So whether your aim is to increase revenue, improve how you interact with your clients and prospects, or offer a better collaborative experience for your teams, we'll work with you and our partners to provide an effective road map to future proof your business.
Our customers love our approach
Step 1.
On-boarding
It all begins with joining the Zenzero family. We pride ourselves on our on-boarding process which provides us with the information and insight that allows us to work with you as a trusted partner, ensuring that your IT strategy is aligned with the bigger vision of your business strategy.
Step 2.
IT Support
The things we do fall into three main service areas: Incidents, Service Requests and Hygiene Tasks. when something isn’t working it is classed as an incident. Service requests are usually low risk procedures like setting up new staff members and Hygiene Tasks include Anti-Virus and Backups.
Step 3.
Road Map
At Zenzero we invest huge amounts of time into understanding how to get the most from technology. Whether your interested in making business efficiencies, improving security or introducing collaboration, we have experts who can help.
Your IT support partner
Simply put, we want our clients and their people to be able to get on with their work, without worrying about IT.
We make sure everything IT-related works smoothly for your business, when, where and how you expect.
Our proven capability of delivering robust award winning managed IT services alongside cost effective transformation projects for Warwickshire businesses makes us an ideal long-term IT support provider for your business and ideally placed to get the best out of your IT investments as well as future proof your technology solutions.
If you would like to speak us about us becoming your IT company, feel free to contact us on 0333 3209 900 / hello@zenzero.co.uk.
Services we provide
Business IT support in Nuneaton
Local to you - Warwickshire head office
Coverage for businesses based in the West Midlands and across England
Full IT Support package including computer support, telephony and other hardware
Knowledgeable help desk and customer service team
Remote IT Support via phone or email
On-site support team to your location
24/7 network monitoring
Cyber Security
Certified Cyber Essentials assessors
Data protection and information security consultancy
Processes and policies management
Professional Services
Server migrations and upgrades including
on-premise server to cloudInfrastructure and hardware maintenance and upgrades
Business optimisation: Power Platform Apps and bespoke software development
Additional IT Support
Procurement
Infrastructure hardware including servers, network switches, storage and firewalls
Client devices: computer, laptops, tablets
Equipment Licensing: Windows, Microsoft Office 365, CSP and Volume Agreements
Warranty and third party maintenance / support
Unified Communications
Voice over Internet Protocol (VoIP) telephone systems
Microsoft Teams Voice
Fibre Broadband and Leased Lines (FTTC / FTTP / MPLS)
Wireless systems and ongoing support
Microsoft Gold Partner
Cloud Platform
Productivity
Application development
Small and mid market cloud solutions
Datacentre