IT Support in Rayleigh
The town of Rayleigh in South Essex may have an historic feel but much of the district of Rochford in which it lies, is connected to high speed broadband with further rollouts planned in the future. This connectivity is vital for businesses to keep in touch with their customers and suppliers. So too is IT support which understands small and medium sized businesses.
We were set up to provide SMEs with affordable and reliable outsourced IT managed services help desk support. The cost of IT support services for small businesses in the UK can be confusing. We unravel the pricing and give you what you need to help you thrive and grow.
We provide IT support for businesses, education and charities. Our experience and knowledge in your field will provide you with the IT you need. Add to that our friendly team and award winning Microsoft accreditations.
We don’t just provide you with IT support for your current needs but build in technology to help you increase productivity. If you’re looking for IT support in Rayleigh then give us a call.
17 years in business and we still have our first customer!
Over 150 staff with a great mix of new and longer serving team members
8 offices across the country to support our continued growth
Why should you choose Zenzero?
From the minute you team up with Zenzero you will notice the difference between us and other IT companies. Our 5 offices cover the West Midlands and the South East regions and we support businesses all over the UK including in Scotland and Wales. This means wherever your business is based we are there to support you.
You’ll be taken care of by our UK support team who will always be there when you need them. The support team are real people, not robots, and genuinely care about your business and resolving your IT Support queries as quickly as possible.
Our Service Desk is open 10 hours a day, every weekday, so you’ll never be left waiting for help.
If we can’t fix the problem remotely we will send out one of our experienced and friendly field engineers. They’ll make sure you are up and running in no time with the minimum of fuss.
Our customers love our approach
Step 1.
On-boarding
It all begins with joining the Zenzero family. We pride ourselves on our on-boarding process which provides us with the information and insight that allows us to work with you as a trusted partner, ensuring that your IT strategy is aligned with the bigger vision of your business strategy.
Step 2.
IT Support
The things we do fall into three main service areas: Incidents, Service Requests and Hygiene Tasks. when something isn’t working it is classed as an incident. Service requests are usually low risk procedures like setting up new staff members and Hygiene Tasks include Anti-Virus and Backups.
Step 3.
Road Map
At Zenzero we invest huge amounts of time into understanding how to get the most from technology. Whether your interested in making business efficiencies, improving security or introducing collaboration, we have experts who can help.