IT Support Kenilworth
Does your IT date back to medieval times?
Has your business been in left in ruins after poor IT support?
We can help you! From our Warwickshire head office we are well set to provide IT support in Kenilworth and bring your IT into the twenty-first century!
Modern workplaces are increasingly reliant on technology to support staff productivity, customer satisfaction and ultimately, growth. Having robust IT systems and reliable IT support is therefore vital for small to medium sized businesses (SMBs) if they are to thrive in competitive marketplaces.
Key benefits of Managed IT Support
Save time
Not having to worry about technical systems means you can free up employees' time so they can give their full attention to what they do best, whilst leaving IT issues to the experts.
Enhance collaboration
Modern workplace solutions allow teams to collaborate and work just as effectively at home as they would do in your offices.
Reduce costs
Having efficient IT support, and a trusted advisor to help you invest in the right tech for your business, is key to reducing costs.
The Zenzero effect
Although on the surface it might look like there's not much difference between IT support companies, we're not all the same!
Delivering a consistently high quality IT support services is not easy. From the minute you team up with us you'll notice the difference between working with us and other IT companies. We work very closely with our clients in the Kenilworth and Warwickshire areas, as well as across England. One thing we really value is getting to know our clients and being able to take the time needed to understand their goals and challenges. This way, we can design a solution that delivers on your aims, provides a great customer experience and delivers the best return on investment.
17 years in business and we still have our first customer!
Over 150 staff with a great mix of new and longer serving team members
8 offices across the country to support our continued growth
Looking for award winning IT support in Kenilworth?
Looking at using an IT support provider for the first time? Exploring options as your IT support contract is nearly up?
If you run a small to medium sized business (SMB) in Kenilworth or Warwickshire and it's time to start reviewing your IT support, you are probably thinking about what you need to best support your staff.
Selecting the perfect technology partner is a big decision as there are lots of areas to consider - get in touch with us and we'll be happy to help you explore your options.
Our customers love our approach
Step 1.
On-boarding
It all begins with joining the Zenzero family. We pride ourselves on our on-boarding process which provides us with the information and insight that allows us to work with you as a trusted partner, ensuring that your IT strategy is aligned with the bigger vision of your business strategy.
Step 2.
IT Support
The things we do fall into three main service areas: Incidents, Service Requests and Hygiene Tasks. when something isn’t working it is classed as an incident. Service requests are usually low risk procedures like setting up new staff members and Hygiene Tasks include Anti-Virus and Backups.
Step 3.
Road Map
At Zenzero we invest huge amounts of time into understanding how to get the most from technology. Whether your interested in making business efficiencies, improving security or introducing collaboration, we have experts who can help.
Why make Zenzero your Managed IT Services Partner?
As soon as you partner with us, you'll notice our proactive approach to IT support and high-touch customer service which sets us apart from other IT support companies in Warwickshire. Over the past 15 years working with clients across Warwickshire, we have built up an enviable reputation with our award winning IT support and range of additional services - from designing cost effective cloud solutions and modern workplace solutions to cyber security services (see below for details).
With a an office in Warwick, we work with businesses across a very wide range of sectors including high-tech manufacturing, commercial, healthcare, education, legal, leisure and retail. One of our friendly team of IT experts will always be a quick phone call or email away if you need them and truly give great customer service, averaging 98% client satisfaction. Our Warwick IT support engineers are real people, not robots, and genuinely care about your organisation and resolving your technology queries as quickly as possible.
If our support team can’t fix an issue remotely, we'll send out one of our experienced and friendly engineers from our field services team to your company site (we cover all areas in Warwickshire and neighbouring counties). They’ll make sure you're back up and running in no time, without any fuss. All this so you can have peace of mind we'll be looking after your IT so you can continue running your business.
Your IT support partner
Simply put, we want our clients and their people to be able to get on with their work, without worrying about IT.
We make sure everything IT-related works smoothly for your business, when, where and how you expect.
Our proven capability of delivering robust award winning managed IT services alongside cost effective transformation projects for Warwickshire businesses makes us an ideal long-term IT support provider for your business and ideally placed to get the best out of your IT investments as well as future proof your technology solutions.
If you would like to speak us about us becoming your IT company, feel free to contact us on 0333 3209 900 / hello@zenzero.co.uk
Services we provide
Business IT Support Kenilworth
Full IT support package
Friendly technical support engineers and customer service team
Remote IT support via phone or email
On-site support team
24/7 network monitoring
Cyber Security
Certified Cyber Essentials assessors
Data protection and information security consultancy
Processes and policies management
Professional Services
Server migrations and upgrades including on-premise server to cloud
Microsoft Office 365 email and data migrations
Infrastructure and hardware upgrades
Business optimisation: Power Platform Apps and bespoke software development
Additional IT Support
Unified Communications
Voice over Internet Protocol (VoIP) telephone systems
Microsoft Teams Voice
Fibre Broadband and Leased Lines (FTTC / FTTP / MPLS)
Wireless systems and ongoing support
Procurement
Infrastructure hardware including servers, network switches, storage and firewalls
Client devices: computer, laptops, tablets
Equipment Licensing: Windows, Microsoft Office 365, CSP and Volume Agreements
Warranty and third party maintenance / support
Registered Microsoft Gold Partner
Cloud Platform
Datacenter
Productivity
Application development
Small and mid market cloud solutions