IT Support in Dartford
Searching for better business IT support in Dartford?
The thought of looking for a new IT support company to service your business can seem quite daunting. But as businesses are relying on IT more than ever, it's important to be confident you have access to the support you need. Whether you're interested in outsourcing your IT support services for the first time, or are reviewing your existing contract, we understand it's a big decision! We're here to help and guide you through the process.
The best place to start is being able to pinpoint your challenges and objectives. Each company we partner with has their unique set of goals, however they typically fall under these two categories:
Save time
Managing IT environments is time-consuming, as is fixing issues that arise
Having the right working solutions in place improves user experience, supports collaboration and productivity, especially when people are working at a computer from home
Save money
Choosing the right home for your technology solutions is key to reducing costs whilst improving scalability of the business.
Partnering with us, you'll get access to our expertise and preferred partner status so you can benefit from the best prices.
17 years in business and we still have our first customer!
Over 150 staff with a great mix of new and longer serving team members
8 offices across the country to support our continued growth
Leading IT Support for Dartford based businesses
Our aim is to ensure our clients can focus on what they do best, without having to worry about IT.
At Zenzero we make sure everything IT-related is running smoothly for your business. We've been working closely with businesses across a very wide range of industries for over 15 years.
We deliver both reliable IT support as well as cost effective development projects for companies based in Dartford and the surrounding areas. Our extensive experience means we are perfectly positioned to help you realise value from your existing IT systems, support future investments and be the perfect long-term business partner.
Remote support and on-site support
When you call up our help desk, a Support Engineer will quickly be able to assess your problem and identify whether they can fix it remote. If not, we'll send a Field Engineer out to you. Our field service engineers have years of experience troubleshooting software and hardware issues as well as managing new installations. They’ll make sure you're swiftly back running at full capacity.
No matter the size of your business, or the shape of your IT environment, our aim is to give you the expertise and guidance you need, working together with you to achieve your business goals.
Account management
At Zenzero we offer more than the standard IT support services you typically get from other IT companies. All our clients have access to a dedicated Account Manager who is responsible for providing advice on how to achieve the best return on your current computer systems and software. They will also work with you and our partners to provide an effective road map to future proof your business.
So whether your aim is to increase revenue, improve how you interact with your clients and prospects, or offer a better collaborative environment for your teams, we'll make sure your technology is in line with your business objectives.
Our services
Business IT support
Local to you - Warwickshire head office
Full IT support package including computer support, telephony and other hardware
Knowledgeable help desk and customer service team
Access to remote IT support technician via phone or email address
On-site support team to your location
24/7 network monitoring
Microsoft Gold partner
Productivity
Application development
Small and mid market cloud solutions
Procurement
Infrastructure hardware including servers, network switches, storage and firewalls
Client devices: computer, laptops, tablets
Equipment Licensing: Windows, Microsoft Office 365, CSP and Volume Agreements
Warranty and third party maintenance / support
Unified Communications
Voice over Internet Protocol (VoIP) telephone systems
Microsoft Teams Voice
Fibre Broadband and Leased Lines (FTTC / FTTP / MPLS)
Wireless systems and ongoing support
Cyber Security
Certified Cyber Essentials assessors
Data protection and information security consultancy
Professional services
Server migrations and upgrades including on-premise server to cloud
Microsoft Office 365 email and data migrations
Infrastructure and hardware maintenance and upgrades
Business optimisation: Power Platform Apps and bespoke software development