IT Support in Colchester
Looking for the best IT support Colchester has to offer?
Zenzero provide leading business IT support services to Colchester, Essex and the London areas. We are a highly skilled, reliable and affordable IT managed service provider to small and medium sized businesses in Colchester, Chelmsford, Brentwood and other Essex towns.
Thanks to our people's friendly and professional approach, our customer service scores average 98% satisfaction.
Thanks to our teams' extensive experience across a range of businesses and a variety of industries, the majority of our customers' calls are resolved at the first point of contact.
And thanks to our five offices in different locations, as well as a team of field services engineers throughout the country, we can support your business not just in Colchester, but across Essex and the entire UK.
17 years in business and we still have our first customer!
Over 150 staff with a great mix of new and longer serving team members
8 offices across the country to support our continued growth
Zenzero provide local Colchester IT support
The Zenzero Essex office is just down the road from Colchester, in Basildon, so we are in the perfect spot to look after the growing number of successful businesses in Britain's first city.
We know that Colchester, Essex is a town steeped in history - the former capital of Britain (sorry London!), the town has proud Roman heritage and possesses many treasures of international importance.
However, in parallel to this rich legacy, Colchester is making a name for itself in the 21st Century too. With an excellent rail and road network, you can reach London in just under an hour. Not only that, but Colchester is ideally located for international travel by air and sea with Stansted and Southend airports nearby, and Harwich Port only half an hour away.
So it's no wonder that business in Colchester is thriving!
We know what great IT support in Colchester looks like.
Our mission is to support small and medium sized businesses and organisations to make the most of their technology. We’re proud to say we are now able to provide both remote and on-site IT support for businesses across the borough.
You may already have an IT provider but are looking to grow and want to know how we can help or you may be considering outsourcing your IT for the first time. We work across a range of sectors from business to education and charities and make the transition easy with as little disruption as possible.
Zenzero IT support Colchester
When you join Zenzero for business IT support and managed services, this is what you can expect:
A warm welcome - our onboarding process is second to none! This is where we gather all the information and data that we need about you and your business, so we can fully understand what it is you do now, and what your goals are for the future. Our clients trust us.
A dedicated account manager - who will get to know your company inside and out, who will be on hand offering advice and recommendations about your IT systems and solutions. A simple but effective way to make sure you get the service and support you need.
An outstanding help desk - a team of highly skilled and friendly professionals available to you 10 hours a day, every day of the working week. With quick response times, our remote support is so good that the majority of the issues raised are resolved on first contact. This is next level customer service support.
A committed team of field engineers - if our service desk haven't been able to fix your IT support problem over the phone, then we despatch one of our mobile, professional engineers to visit you on-site. Located throughout the country, we'll be able to offer our support services to you wherever you are. Our customers know we are on hand to support them.
Round the clock monitoring - we want to keep your IT systems and networks happy and healthy, and the best way to do that is to provide 24/7 monitoring. This means that we can spot most issues before they become a problem for your business.
Unparalleled expertise -we're Microsoft Gold certified partners. This means that we've been recognised for our best in class capabilities of delivering IT solutions that are aligned to the needs of our customers. We also partner with world class organisations like Dell, StorageCraft and SonicWall, so our clients know they're in safe hands.
Cloud services support in Colchester
Zenzero are proud to empower small and medium sized business customers to work anywhere with best in class productivity and security solutions.
Implementing more cloud based solutions can help your business compete better and grow faster. We can support you to modernise your infrastructure and migrate applications and data to the cloud. Cloud based solutions can also help our clients create a more engaged, flexible and productive workforce.
Zenzero provide our clients with first class consultancy; we have considerable experience delivering a wide range of cloud technology solutions for a variety of organisations, so we'll find the right one for you.
Our friendly first class team make IT simple and ensure you get the support you need. Whether you need a new laptop, desktop computer, or a new server; or want to talk to us about anti-virus and cyber-security solutions, we can help.
Looking to migrate to cloud services or roll out new business applications? Fancy fully managed IT services, or prefer us to support your existing IT team? Need to speak to us about business continuity solutions or disaster recovery? No problem!
Considering cloud based technology services? Want some consultancy to look at how Microsoft business applications can help your business? Get in touch.