IT Support in Braintree
Braintree’s location is a bonus for businesses all of which need reliable IT support. Whatever size of business we work with you to deliver IT solutions which don’t just address your current needs but allow you the ability to grow.
We know the strongest sectors of the Braintree economy include manufacturing, engineering, health and social care and logistics. Our knowledge and experience of your sector means we can help you get the most from the technology – including increased productivity – from our IT support in Braintree.
Our friendly team and great customer service regularly score 98 per cent satisfaction rate. We ensure you can leave us to look after your business IT support while you get on with running your business. Our experience, knowledge and award winning Microsoft accreditations ensure you are getting the service you need.
Robust and reliable IT support is vital to small and medium sized businesses if they are to thrive and grow. Not having to worry about their IT allows these entrepreneurs to get on with doing what they do best i.e. running their business.
If you’re looking for IT support services in your area we will almost certainly understand your business and be able to help.
17 years in business and we still have our first customer!
Over 150 staff with a great mix of new and longer serving team members
8 offices across the country to support our continued growth
Why should you choose Zenzero?
From the minute you team up with Zenzero you will notice the difference between us and other IT companies. Our 5 offices cover the West Midlands and the South East regions and we support businesses all over the UK including in Scotland and Wales. This means wherever your business is based we are there to support you.
You’ll be taken care of by our UK support team who will always be there when you need them. The support team are real people, not robots, and genuinely care about your business and resolving your IT Support queries as quickly as possible.
Our Service Desk is open 10 hours a day, every weekday, so you’ll never be left waiting for help.
If we can’t fix the problem remotely we will send out one of our experienced and friendly field engineers. They’ll make sure you are up and running in no time with the minimum of fuss.
Our customers love our approach
Step 1.
On-boarding
It all begins with joining the Zenzero family. We pride ourselves on our on-boarding process which provides us with the information and insight that allows us to work with you as a trusted partner, ensuring that your IT strategy is aligned with the bigger vision of your business strategy.
Step 2.
IT Support
The things we do fall into three main service areas: Incidents, Service Requests and Hygiene Tasks. when something isn’t working it is classed as an incident. Service requests are usually low risk procedures like setting up new staff members and Hygiene Tasks include Anti-Virus and Backups.
Step 3.
Road Map
At Zenzero we invest huge amounts of time into understanding how to get the most from technology. Whether your interested in making business efficiencies, improving security or introducing collaboration, we have experts who can help.