IT Support Wickford
Zenzero provide excellent IT support in Wickford
We are proud to offer outstanding managed services and IT support in Wickford, Essex.
Our Service Desk provides our customers with support 10 hours a day, every weekday, offering them assistance and reassurance throughout business hours. When you call, you'll speak to one of our technical support team who'll be able to resolve your IT query quickly and efficiently.
If for some reason we can’t fix the problem remotely, one of our experienced, friendly field engineers, will come to see you on-site and make sure you're back up and running with the minimum of fuss. Our clients rely on us to get the job done, time and time again.
Get in touch today and find
out how we can support your business needs.
17 years in business and we still have our first customer!
Over 150 staff with a great mix of new and longer serving team members
8 offices across the country to support our continued growth
IT support in Wickford with outstanding customer service
Our friendly customer service team regularly scores a 98 per cent satisfaction rate.
We have nearly 60 people across the UK, our staff have over 450 years of technical experience between them; so our clients benefit from our extensive expertise. We have field engineers in a variety of areas across the country - so wherever you are, we are never far away.
When you join Zenzero, we carry out a thorough on-boarding process, which allows us to gather all the information, insight and data that we need about your business. This means we know our customers really well, and we can work with you to get the most from your technology.
So you can devote your time to doing what you do best, and leave the IT to us.
Our customers love our approach
Step 1.
On-boarding
It all begins with joining the Zenzero family. We pride ourselves on our on-boarding process which provides us with the information and insight that allows us to work with you as a trusted partner, ensuring that your IT strategy is aligned with the bigger vision of your business strategy.
Step 2.
IT Support
The things we do fall into three main service areas: Incidents, Service Requests and Hygiene Tasks. when something isn’t working it is classed as an incident. Service requests are usually low risk procedures like setting up new staff members and Hygiene Tasks include Anti-Virus and Backups.
Step 3.
Road Map
At Zenzero we invest huge amounts of time into understanding how to get the most from technology. Whether your interested in making business efficiencies, improving security or introducing collaboration, we have experts who can help.
Gold standard IT support Wickford
You want the best support for your business, and finding the right IT company can be difficult. We have exceptional depth and breadth of experience and technical knowledge when it comes to providing IT managed services, and we hold the Microsoft Gold accreditations to prove it!
We tailor all our services, systems and solutions to suit each and every one of our customer's needs, so you can be sure that we'll give you the support that's right for you.
Not only that, but here at Zenzero, we'll provide you with a service which will grow just like your business, so you won't have to keep changing your IT provider. Year on year our clients choose to stay with us.
Contact us today!
Choose Zenzero as your IT support partner
Zenzero are dedicated to providing our customers with the best IT solutions and support. We can support services to assist your existing in-house IT team, or provide a complete managed service. We'll find the best solution to suit you.
We also provide professional services so we can talk to you about cloud solutions, modern workplace, unified communications, cyber security, business optimisation and Microsoft Azure.
We deliver IT support services and solutions to a variety of businesses in the Wickford as well as other areas in Essex such as Basildon and Chelmsford, and also including London.
Zenzero IT support Wickford
When you choose Zenzero as your IT services support partner, you'll see that we believe in proactive account management - so we can spot every issue before they become problems that impact your business.
We'll support your company systems, business applications and infrastructure by monitoring your network 24 hours a day, 7 days a week, providing both remote and on-site support services and maintenance. Our regular review meetings with your senior management team means that everyone is kept in the loop.
Find out more about our service here.
Professional services
Zenzero have a team of professionals providing consultancy services to help businesses make the most of their IT investment. We can help you with cloud services, system upgrades, network infrastructure, systems migrations and even new hardware. Thinking of using Microsoft Office 365? Want to move to the cloud? Considering new business applications? Unified communications? Talk to us!
Cyber security
Keeping your company cyber secure is of the utmost importance. Whilst remote working has many benefits to it, it can be overwhelming to keep track of all of your organisation's information and devices.
Zenzero's proactive cyber security approach will not only help defend your company from cyber-attacks, but we'll also reduce the risk of you becoming a victim of them in the first place.
Find out more about how we deal with cyber security here.
Local business IT support in Wickford
For a small town, Wickford packs a lot of punch! Just 30 miles east of London, with a direct rail link to the Liverpool Street Station, it's easy to see why this small Essex town has become a commuter's paradise.
With an office just down the road in Basildon, we are perfectly positioned to provide businesses in Wickford with reliable and robust IT support. So whether you are on the Wickford Business Park, in the town itself or in the surrounding Essex area, we can help you by providing a range of IT support and services to suit your business needs.
We also have other offices across the UK, so if you have a network of offices or people, our nationwide support can help. you and your business.
Get in touch today for IT support in Wickford.
To find out how our team in Essex can help, call or contact us now.
What do our customers say about us?
The best way to find out about Zenzero's IT support service, is to read what our existing customers think. You can read our case studies here.
Contact us today to find out how we can help you.