IT Support in Romford
Does your Romford-based business need a reliable and trustworthy IT support provider? At Zenzero, we provide cost-effective IT support for businesses of all sizes and in all sectors. We'll work in partnership with you to power your business.
Our mission is to provide first-class IT support services to support small- and medium-sized businesses. Our business IT support will help you take charge of your IT infrastructure.
Whether you're looking for ongoing computer support, advice on implementing cloud services or access to an on-call support engineer, we're on hand to help.
Learn why we're the number 1 IT support provided in Romford, Essex.
Our Romford IT support includes:
Zenzero can provide a total package of support to keep your business protected and profitable.
Here are just some of the support services and IT solutions we offer:
Network management
Managed technology integration
Service desk support
Office 365 software expertise
Cloud computing advice, guidance and integration
Managed server support
Remote working/network management
New technology implementation
17 years in business and we still have our first customer!
Over 150 staff with a great mix of new and longer serving team members
8 offices across the country to support our continued growth
Why choose Zenzero for IT support Romford?
Do you still need some more reasons why we're the best IT support company in Romford?
Here are some of the benefits of working with Zenzero.
Dedicated Romford Essex support team
We have a dedicated Romford Essex support team and service desk ready and waiting to answer your calls. They're on hand to provide information and advice, and in most cases can solve your IT issues on the phone.
We're local to Essex and have earned a great reputation among Romford businesses.
Our services can be shaped around your business and your budget. It doesn't matter if you have 3 members of staff or 30,000, we can scale to meet your needs.
We provide IT solutions
We know you want a solution, and it's our job to give you one. When you call us, we'll do everything we can to get the job done.
Whatever your business IT problem, we'll do everything we can to solve it when you get in touch. If we can't solve it on the phone, we'll send out a technician or engineer who will come with everything they need to fix your technical problem.
We are available during working hours, 5-days per week. You can call our helpline at any time during the working day and we'll do our best to get your business back up and running.
Affordable IT support services
We ensure you get the support you need so you can concentrate on doing what you do best – running your business. This can help you save money.
Better IT systems can provide the best customer experience, reducing complaints and call-backs.
As more people enjoy remote working, your IT system has to do more. Our technical support will keep your staff productive, whatever their location.
It doesn't matter where in Romford you're based, how many years you've been trading, or if you're a Ltd company or not, we're
3-step approach to IT support Romford
We've got over 15 years of experience providing IT support for businesses. We provide contract support that enables our clients to achieve their business goals. We prioritise protection, ensuring your IT systems and software are working when you need them.
We're an IT support company in Romford that you can work with for the long-term.
Unlike other computer support providers, we aim to develop a partnership with our clients because it's the most productive way to work.
Every client benefits from our three-step approach to providing IT support.
Step 1.
On-boarding
The on-boarding process begins with us learning about your company and your needs. We start by delving into your current team, your services, current software and solutions.
These insights help us to get an in-depth understanding of your business. This helps us to shape our services around your organisation.
Every client can choose from our managed service. As well as IT consultancy, we provide security protection, software support, server management and more.
We want to become an integral part of your business, becoming a trusted partner. With our help, you can grow your business and achieve your goals.
Step 2.
IT Support
If you're experiencing an IT issue, our helpdesk is on-hand to help.
They split service requests into 3 areas: Incidents, Service Requests, and Hygiene Tasks.
Here's what each term means:
Incidents: When your IT systems aren't working, we class that as an incident. Incidents can include remote working issues, server access problems or email emergencies. We'll provide immediate solutions to emergency computer issues.
Service Requests: We class service requests as low-priority tasks, such as setting up a new email account and installing new software.
Hygiene Tasks: Hygiene tasks are about keeping your systems clean, including virus protection and software security updates. A technician or engineer will install and tests updates immediately, ensuring 100% protection.
Step 3.
Road Map
It's our aim to work with Romford Essex businesses for the long-term, becoming a permanent partner.
Working together, we'll define a blueprint for your business. We'll look at your technical challenges, applications, software solutions and systems (including remote working capabilities).
The document we create will help us plan together for your future. Some of the things we might recommend, include:
updating your network
remote working software and support services
data protection updates
server integration
cloud software solutions
on-call IT support service
Whether you're planning to grow, improve the customer experience, or save money, we're the perfect partner.
Welcome to Romford Essex
Romford is the largest town in the borough of Havering, Essex. It has one of the top fifteen shopping areas in the South East and an office quarter which is home to more than eighty businesses.
Two miles outside of Romford is an industrial estate with road connections to the A12 and M25 plus a regular train line into London which makes travel time an easy 30 minutes.
The borough is currently looking at major regeneration projects which have the potential to create thousands of new jobs in the area.
As well as major employment sectors such as retail, health and social care and education, the borough also has a number of small- to medium-sized businesses companies offering full-time and part-time jobs in Romford.
Still searching for IT support Romford?
We provide the IT support Romford businesses rely on to grow. Our technical knowledge, high-quality services and dedication to getting the job done are second to none.