IT Support for Guildford

Support services for organisations in Guildford

Zenzero has local offices in Guildford, providing expert IT support to companies in Surrey and surrounds. For over 17+ years, we have provided clients with unrivalled and bespoke managed services.

Our highly experienced team of engineers offer IT support services that are specifically tailored to each individual client. If your business is looking for fully managed or to add support to an existing IT department, Zenzero can help!

IT Support Guildford

 
 

IT support from Zenzero is provided using a cloud-based, proactive management solution. We continuously monitor our customers' networks and are alerted immediately if there is a problem. This approach to IT means immediate action can be taken rather than waiting for hardware/software to fail. By using the services of Zenzero, Guildford businesses experience better cost management, more robust cyber security, secure and fast disaster recovery and access up to 24/7 IT support based on your business operations. Whether you have an in-house IT team or are looking for full managed IT support, Zenzero can support you in Guildford. Our dedicated team and support service is made up of experienced service desk technicians and field support engineers for remote and on-site support.

17 years in business and we still have our first customer!

Over 150 staff with a great mix of new and longer serving team members

8 offices across the country to support our continued growth

Business operations

Many people notice IT when something is going wrong.

It can be frustrating to manage IT issues and you may opt to use Zenzero for our disaster recovery focusing on business continuity to ensure you can get back to what matters, quicker.

By using a Managed Service Provider like Zenzero, we mitigate the risk of attacks and issues and in the case that there is one we quickly resolve any issues.

Our team often run out of hours on server upgrades as well as the ongoing desk support to ensure that your operations run smoothly.

Support solutions

Zenzero can support your business with flexible services including:

Cloud solutions

Whether you're looking for a cloud-first, hybrid-cloud or an on-premise server or aren't sure which would suit your Guildford business best.

Zenzero's support in Guildford includes a consultation and working with your team to provide the reliable and efficient IT systems you need to run your company.

Zenzero can take care of your server requirements regardless of whether they are running in the cloud, in our data centre or on your own premises.

We design, put in place and support local and wide-area networks, data storage systems, and backup and disaster recovery platforms. Our experienced team have managed servers and other workloads in Microsoft’s Azure cloud platform. We design and deploy high-availability solutions that ensure that servers, networks, firewalls and storage systems are secure, backed up and managed effectively to provide your business with efficiency and no need to worry about your IT.

Support company

As a support company, we will look after your devices, network and IT infrastructure. Some of the tools we use to do this are proactive and network monitoring.

What are proactive and reactive network monitoring?

Proactive monitoring means making sure that standards are consistently being met and that your workplace such as being protected and free of any hazards prior to possible unwanted situations. 

Reactive monitoring consists of comparing safety performance to any network health problems that may have taken place previously.

Why pick Zenzero to proactively monitor your IT?

Firstly, your network is fully monitored by using Zenzero's services.

By remotely monitoring your devices whether it's a PC, Mac, server, router or switch, we will keep an eye on them and react to any issues, quickly and efficiently – often before you are aware of any technical issues.

We also offer management and maintenance for mobile devices; smartphones and tablets.

Trusted IT partner

Zenzero are gold partners of Microsoft and Dell giving you access to best-in-class devices and software

Aside from our gold partnerships providing our customers with access to the best technology first, we have also won awards such as Cloudtango's Top UK 50 MSPs, Most innovative business in the Midlands SME awards, a finalist in CRN's Tech Impact Awards - Sustainable IT Solutions Provider of the Year Finalist.

 
 

We offer IT support across multiple industries including:

IT Support for Education

Zenzero knows and has experience with how every school is unique - there isn't a single solution that will fit all.

This has meant that we have developed flexible, scalable and reliable school IT support services packages which we tailor to your organisation's requirements, forming a plan that works for you, your staff, teachers, pupils and other stakeholders.

IT Support for Financial Services

Our financial services & insurance customers value working with Zenzero as they can rely on us for the safety of their confidential data through the robust support that we provide.

We make sure that you’re using innovation within a modern workplace without sacrificing the security of company and client data.

Zenzero prioritises that the onboarding of all staff, the ongoing support and project delivery is a positive experience that empowers staff.

IT Support for Scale-ups

Running a scale-up can feel like climbing a mountain. You're past the nifty, agile start-up phase and now working to standardise procedures and create greater security and reliability in your business.

Growing staff numbers, new clients and greater expectations when running projects requires a more sophisticated approach to your IT.

 

IT Support for Insurance Firms

Insurance organisations and financial services gain from adopting technology by aiding their policyholders efficiently, attracting and retaining customers, and contending effectively within their industry. 

Insurance companies can gather and process data, file their claims, and share information with clients better through collaborative and strategic IT processes and policies.

Customers and agents can access information so they can be kept up to date as the claims process progresses across multiple offices or places of work.

IT Support for Legal Firms

When building and maintaining infrastructure for law firms and practitioners, having a reputable IT business behind you is imperative.

Confidential case file data should be secure within your business while offering flexibility to your staff to work anywhere.

Working with a well-known IT business like Zenzero who has over 17+ years of experience means you can be reassured that we have the experience to lead onboarding and projects.

IT Support for Manufacturing

Manufacturing companies hold large amounts of data for their buyers, so it's vitally important that they understand how critical cyber security is as many have access to large funds due to the nature of buying and selling materials which can make them an attractive target to criminals.

Often manufacturing is targeted with spoofing invoices and emails, intercepted for nefarious means.

Using a Managed Service Provider like Zenzero which specialises in advising manufacturing and medium-sized businesses to offer your organisation the best technology solutions and services helps keep you safe and competitive.

To speak to our experienced team, contact us:

Guildford Office

Saxon House, 28 Castle Street

Guildford

GU1 3UW

Contact us by phone 0333 3209 900

or email hello@zenzero.co.uk