EH Smith

“Microsoft Teams, particularly during the pandemic has been so important to us.”

— Steve Heyward, Data Protection Officer and Process Manager, EH Smith, Birmingham.

The Goal

EH Smith is one of the largest independent builders merchants in the UK. When lockdown came the company, being an essential business, was allowed to keep its depots open but office staff needed to be moved to remote working. The company wanted a way for the depots to keep in contact with each other and with head office staff who were now working from home.

Project Challenges

-  Move the business onto Microsoft Teams so all sides of the business from depots to administrative staff and management could be connected.

- Find a method of communication which would be simple to use in an industry where technology such as Teams was not in general use.

The Solution

Zenzero worked swiftly with EH Smith to set up remote working allowing office staff to work from home. It transitioned the business onto Microsoft Teams to ensure communication between all staff – depots, management and office workers – was simple and easy to use. It supported the business in the move to Teams so now regular virtual face to face meetings have become ‘the new normal.’