IT Support

Bespoke IT Support

Our business IT support services provides the flexibility you need, without compromising on the standard of service

We understand that everyone is different – our customers come in all different shapes and sizes, from a variety of different industries and sectors. But we also know that everyone wants to operate as efficiently as possible; achieve maximum value for money by making the most of their financial and human resources, through smart investment in technology. The goals are the same, but the journey to get there may be different.

Your business is your priority; your IT is our priority

No one is better at running your business than you are; so the last thing you want is to be side-tracked by incidentals such as IT issues that distract from the real task in hand.

Our business is IT and we like to think nobody does it as well as we do. We make sure everything IT-related works smoothly for your business, when, where and how you expect.

Simply put, we want you and your people to be able to get on with your work, without worrying about your IT.

Dedicated account managers; Microsoft certified engineers

Our aim is to be a trusted partner for your business, not simply an IT provider, so we make sure that each of our customers has a dedicated account manager. In turn, those account managers are supported by a team of expertly trained engineers.

We have branches across the UK, to allow us to provide a local, personalised service to your business allowing us to work pro-actively with your team and ensuring that you receive maximum value for money.

We’re big enough to have the resources, but we’re still small enough to care.

Support when you need it; with no hidden costs

As part of your agreement with Zenzero, you’ll receive unlimited telephone, remote and on-site support, as and when you need it, with no unexpected extras or hidden costs.

Most of our support staff are Microsoft-certified engineers, although we also have Apple-trained engineers because we want to be as flexible as our clients need us to be. So when you call through to our customer support team, the chances are that the first person you talk to will be able to solve your problem.

Technology changes; companies grow; our service remains unbeatable

Gold standard support; included as standard

  • Unlimited telephone, remote and onsite support for your staff and entire IT estate
  • StorageCraft managed online backup solution to protect company data
  • Managed Windows updates and security patching
  • ESET Anti-Virus protection, centrally monitored by a team of senior engineers
  • 24/7 proactive system monitoring
  • Monthly service reports and regular review meetings
  • Compliance management
  • Flexible contract term

Want to know more? Get in touch by calling 0333 3209 900 or email us at hello@zenzero.co.uk