Managed Services

IT Support for Business

Our service offerings

What is Managed IT Support?

How can our Managed IT support help you reach your business goals?

Managed IT support is where an external team of IT experts take responsibility for monitoring and maintaining a company's IT infrastructure.

This can involve network security measures, cloud-based solutions, data backup & recovery processes, help desk assistance and overall IT maintenance services. Much of the management can happen remotely if companies heavily rely on cloud-based services; otherwise, on-site maintenance of computer networks may be necessary.

Partnering with Zenzero helps to ease the burden and the cost of employing an in-house IT team. You can have peace of mind knowing that experts are monitoring everything and always looking for cost-effective ways to improve your IT network.

  • There's no one-size fits all solution to managing an IT infrastructure. Every business has unique requirements and thus requires a bespoke support package that caters to their budget.

    We offer flexible contracts tailored to diverse financial situations or project demands. Whether it's monthly, quarterly, or annual commitments, we'll adjust your IT support services accordingly so you can receive the best support without breaking the bank.

  • With regular testing and preventative measures, we can spot potential issues before they escalate into a major disruption and costly downtime. By being ahead of the curve, your business operations will run smoother, saving time and money in the long run.

  • Working with us can save you the time and effort of communicating with multiple third-party technology vendors. - whether negotiating terms or finding cost-effective alternatives. Through effective vendor management, organisations have better control over their spending while still getting access to reliable resources.

  • You can trust us to offer expert advice and assist in making informed decisions regarding your technology investments. We'll evaluate your organisation's needs and goals to ensure that resources are efficiently used while recommending suitable solutions within your budget.

  • Monitoring your IT infrastructure and providing regular reports can help you gain insight into your company's performance and expenses and enable better budget planning. This helps with intelligent budgeting, pinpointing where cost-cutting can be done without compromising security or productivity.

We’re certified by the leaders in cloud-based Infrastructure, Data & AI, and Application Innovation, and Modern Work.

With multiple of the highest qualifications in Microsoft’s Azure cloud & productivity technology, we’re here to provide industry-leading IT infrastructure, a suite of business applications, data management, and artificial intelligence for your organisation.

Why choose our IT support services

Service Desk

You’ll be taken care of by our friendly support team providing fully managed technical support for your staff.

Global Service

We take system management pressures away and can manage all of your IT estate regardless of location.

Remote and Onsite

If issues cannot be resolved remotely, one of our field engineers will visit your location to help get the issue resolved.

Dedicated Teams

We are able to offer your organisation a more personalised and exclusive support team with your own dedicated staff.

NOC & SOC

Network & Security Operation Centres. 24x7x365 centralised identification and resolution of system and security issues to protect critical systems, apps and data.

Change Management

We take a structured approach to making changes. Helping transition towards acheiving your organisation’s goals.

  • 17 years of experience

    While we’ve been building a team of technology experts and growing our support network. Our growth has matched the people we serve; We would know, because we still have our first customer.

  • 200+ staff to help build your success

    Our team is full of a diverse set of skills, our expertise comes from new talent keen to innovate and seasoned leaders who have the knowledge to solve all of your technical issues.

  • Industry leading support in the UK

    In our quest to provide the best support packages available, we are building a robust support network that covers all major areas in the country, with over 8 strategic locations dotted across the UK.

 Words from our happy clients

"
This is just about as good as IT support could ever be!

I have run a number of reasonably large companies in the past 25 years, the biggest moan of staff each time has been that the IT support has been poor, and I've never really been able to fix it.

For the first time, I've come into a CEO role and no one has mentioned IT. Not once, not at all, it just isn't an issue within Helping Hands.”

Andy Hogarth, Chief Executive Officer,
Helping Hands Home Care

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"
I can definitely say that I will not be using anyone else from now on

Since dealing with Zenzero as a new starter in a new organisation with my first task being the assessment and upgrade of our IT infrastructure and systems, Zenzero have been a rock to me in this process and were very responsive and efficient in a short timescale and have made my job much easier knowing they were leading the project.

Zenzero by far have been the best IT company I have dealt with throughout my long career and would definitely recommend them over any other IT company as well. They are also fantastic in continuously communicating the status of the project and are very professional, patient and knowledgeable. I can definitely say that I will not be using anyone else from now on, whether it being for work or personal IT matters.”

Rana Dowle, Group Finance Manager,
Fortak Limited

Contact us to discuss IT Support services

Our proven capability of delivering security focused managed support services alongside robust and cost-effective IT transformation projects makes us an ideal long-term IT partner and ideally placed to provide the services you need.

Give us a call, or swing us an email

0333 3209 900
hello@zenzero.co.uk