introduction | solutions | support

Introduction

Tailored IT solutions and support with a personal touch.

At Zenzero we pride ourselves on the personal service we offer our customers. Our team understands that only by knowing you and your business can we provide the level of service you need to help your business grow.

We stay at the forefront of technology by continuously researching and trialling new technologies. As a result, we have expertise in many fields ranging from hosted solutions and virtualisation to local server technology.

Our team of certified engineers work with you to develop the right solution and support. Our recommendations take into consideration not only your needs for today but also your aspirations for the future, ensuring you receive the maximum return on investment.

Solutions

Working with you to find the right solution for your business

We carry out a detailed study of your IT infrastructure to highlight vulnerabilities, current problems and inefficient ways of working. We then make recommendations for a more robust and resilient way to work for both today and in the future. Our solutions are likely to include the following options:


Small Business Server 2008

Small Business Server, Microsoft

Windows Small Business Server is a product developed by Microsoft specifically for your size of business. It provides you with many features usually only affordable to large companies.
Small Business Server Information Sheet (PDF)

Hardware

Dell

Our long standing relationships with leading suppliers such as Dell and Cisco mean we can offer you a wide range of hardware at competitive prices.

Backup

Symantec

Regular, successful backups are essential to ensure your business is able to recover, should you experience a disaster such as complete system failure or loss of site. For this reason, we check your backup everyday and advise you on a backup strategy.

Security

Cisco

Any amount of downtime, no matter how short, can result in significant costs for your business. For this reason, we ensure your network is fully protected with a range of solutions including a robust firewall, email contingency and up-to-date anti-virus.
Web Filtering Information Sheet (PDF)

Remote working

Blackberry

In today’s fast paced market place, remote working has become an integral part of everyday business. We can offer you solutions covering mobile email, virtual private networks (VPN), terminal servers and 3G.
Remote Working Information Sheet (PDF)

Internet

Zen

We can organise reliable and cost effective internet access.

Support

Always there for you – but never in the way

We use a range of proactive and reactive support methods to ensure your IT works efficiently, allowing you to focus on running your business.

Click on each area below to discover more about how we can support you.

 

small packages

24/7 Monitoring anti virus email contingency spam filtering backup management remote support system administration telephone onsite

Small

Up to 50 users

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24/7 Monitoring

Click now to see our 24/7 Monitoring Information Sheet (PDF) to find out more.

Anti Virus

We have developed an anti-virus solution called ZAVRUS using the market leading Kaspersky engine. ZAVRUS protects you against contracting viruses while endeavouring to cure any problems that develop. Should you develop a problem, ZAVRUS notifies us immediately so we can ensure everything possible is being done to resolve it.

Click now to see our Anti-Virus Information Sheet (PDF) to find out more.

Email Contingency

Our email contingency ensures you can access email in any event; should your email service fail for any reason, such as loss of power or connection, all email is automatically redirected to our central email server. You and your staff are then able to log in and continue working while your service is resumed.

Once your system is restored and fully functional all email, received and sent, is synchronised back to your email account as normal.

Click now to see our Email Contingency Information Sheet (PDF) to find out more.

Spam Filtering

Excessive spam email can have a serious impact on your business; not only can it swamp your server, taking unnecessary resources but it can distract your staff from managing valid emails.

We can help remove this burden with our spam filter, which removes unwanted emails before they reach your network.

Click now to see our Spam Filtering Information Sheet (PDF) to find out more.

Backup Management

Regular, successful backups are essential to ensure your business is able to recover, should you experience a disaster such as complete system failure or loss of site. For this reason, we check your backup everyday and advise you on a backup strategy.

Click now to see our Backup Management Information Sheet (PDF) to find out more.

On-site

All of our support packages include unlimited on-site visits and telephone support. This ensures your staff can feel comfortable contacting us as they need us and you don’t need to worry about mounting costs.

Telephone

All of our support packages include unlimited on-site visits and telephone support. This ensures your staff can feel comfortable contacting us as they need us and you don’t need to worry about mounting costs.

System Administration

We perform a host of administrative activities to ensure your system provides what you need when you need it. This ranges from adding new users and setting permissions to configuring login scripts and network security.

Remote Support

A great benefit of working with us online is that we are able to connect directly to your workstation. Using this method we can see exactly what problems you are having as you experience them. This allows us to resolve issues quickly and with minimum disruption, no matter where in the world you are.

Click now to see our Remote Support Information Sheet (PDF) to find out more.