Testimonials

“One of my biggest problems with IT support companies is that they tend to confuse customers with technical jargon and over complicate support issues. The reason we decided to partner with Zenzero was the fact that they spoke in plain English, gave me confidence that they knew what they were doing and have consistently delivered service which goes above and beyond expectations. The real beauty of Zenzero is that they don’t believe there is such a thing as ‘standard support’ and they service us accordingly always matching our requirements.”

Janet Rix, November 2007

“Just a quick email to say not only are you a company that says they can deliver you have proved over and over again that you can. Your staff are second to none, with a customer service rarely given now. I just wanted to say that you have exceeded my expectation and made my life so much easier.”

Allison Dodd, April 2008

“Zenzero Solutions have provided Fuel Recruitment with IT support services for the last 4 years. In addition they have provided hardware and software to establish our IT infrastructure. They are very customer service focused and consultative in their approach. We rely on our IT systems heavily and without first class support would not be able to function as effectively. I would not hesitate to recommend their services.”

Mark Esom, May 2009

“Very pleased with all the help and assistance that has been provided in the few years we have been with Zenzero. The team are easy to reach and always remedy our IT issues swiftly, efficiently and professionally. We’re proud to be a very happy client, and will continue with their very excellent service in the future.”

Hayley Willoughby, January 2010

“Zenzero have consistently provided an efficient and professional service, despite our very problematic existing network infrastructure and numerous non-standard support issues. Throughout our complicated server changeover and subsequent troubleshooting, the staff remained friendly and helpful, approaching our unique situation very flexibly. Zenzero have provided good value for money through the services they provide, their support staff respond quickly to issues, and it is a pleasure to have them supporting our servers.”

Victoria De Coster, August 2011

“Scott Merrick have used Zenzero for all our IT and Phone Support services, for several years. Having a consistent, efficient IT Infrastructure is an absolute must to our business and Zen Zero have been extremely efficient in dealing with all our requests, knowledgeable regarding  queries on potential new products and pro-active in suggesting & implementing appropriate technologies that are important to our business. I would recommend Zenzero to you without hesitation”  

John Holland, August 2011

“The service and support we have received from Zenzero has been first class, both over the telephone and on call outs when required, and always delivered with a smile. This has helped make the day-to-day running of our operation so much easier, taking away the frustrations that can occur without the right IT support.”  

Frank Saunders, August 2011

“This is fantastic Darren, we are very impressed.”

Janet Rix, September 2011

“Can you pass on my thanks to Rob for his efforts yesterday he did a cracking job getting us rolling again.”

Pete West, September 2011

“Gemma, Just to say thank you so much for sorting out the problems over the weekend.”

Janet Rix, September 2011

“Although it has been mainly me dealing with you I had very positive responses all round. Luke’s words were “it does not matter who you speak with they all can help and you don’t feel you have a preference”. Thanks again for the support.”

Pete West, September 2011

“The guys you organised for the move are once again a credit to you.”

Jason Bates, May 2011

“Just a quick note to say thanks to the team for setting up the emails.  It feels like we're finally in business.”

Bahareh Ajami, July 2011

“Hi Craig, Just wanted to say thank you for sorting out the printer last night, I’m sorry it made you late leaving work.  I do appreciate you accommodating the time difference between the 2 offices, as usual these things always turn up at the last minute.”

Jacqui Powell, August 2011

“Just to let you know that Paul did a great job sorting out my new IPhone/email set up last Thursday.  He came to the office with Gemma and they were very helpful - a credit to your organisation.”

Tim, August 2011

“I am so pleased with the support I am receiving from Zenzero.  I had a laptop problem this morning, just at a time when I had lots to do in preparation for a meeting with my accountant, and the problem was resolved quickly, so I could get back to work.”

Lyn Bromley, August 2011

Below are a some more short testimonials:

"Gemma was especially helpful, patiently analysing and fixing problems on Wednesday. Please pass on my thanks"

"...spoke to craig, he's so knowleadgeable and so helpful, if you offer gold stars as a reward to the support agents please give him two!"

"Tom's just the best!"

"Tom was brill!"

"Craig is flipping amazing!!!"

"Brilliant service"

"Craig is THE best technician I have EVER encountered"

"Craig worked very hard at recovering my email and has saved my life this morning."

"patience and expertise all in one...great session"

"Help desk is always pleasant and patient"

"I have always found all staff extremely helpful and friendly."